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About Us The Old Pine Flooring Co Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
The Old Pine Flooring Co Ltd
346-348 Burgess Road Southampton Hampshire SO16 3BJ United Kingdom
Phone: 02380 570666
Fax:
Email: info [at] oldpinecompany [dot] co [dot] uk
912 9438 17
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Pine slivers and items over 6kg will be shipped using Parcelforce 48, so expect to receive your order within two working days.

Small items weighing under 6kg, like escutcheons, door knobs, etc, will be shipped using first class post, so expect to receive your order within one to two working days - Royal Mail permitting.

Doors will be shipped using a specialist courier depending on your and postcode.

Fireplaces will be shipped using a specialist courier depending on your and postcode.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges We are VAT registered, our VAT number is 912 9438 17
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 02380 570666 (International +44 02380 570666) or fax us on or write to us at 346-348 Burgess Road Southampton Hampshire SO16 3BJ United Kingdom
Privacy Policy The Old Pine Flooring Co Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Please note, all non faulty items to be returned will be subject to a 20% handling charge. Special order items cannot be returned.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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Made-To-Measure Pine with Lead Glass from £485
Made-To-Measure Pine with Lead Glass from £485
Made-To-Measure Pine with Lead Glass from £485
Made-To-Measure Traditional Victorian Style Mortice and Tenoned doors
Old Pine Slivers from £30

Can we help?
We have a HUGE range of stock, and it isn't all listed here. Please give us a call on 02380 570666 and we'd be delighted to help.


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Contact Details
The Old Pine Company
346-348 Burgess Road
Southampton
Hampshire
SO16 3BJ (View map)

T: 02380 570666
M: 07973 671245
E: info@oldpinecompany.co.uk

Can We Help You?
We have a HUGE range of stock, and it isn't all listed here. Please give us a call on 02380 570666 and we'd be delighted to help.

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